Enterprise
Resource Planning
Enterprise resource planning (ERP) integrates
internal and external management information of an entire organization,
encompassing all the aspects of business like finance, sales and service,
customer relationship management, human resource, manufacturing etc.
Multi Centric's integrated ERP applications
facilitate the automation of your organization's processes, support the
information flow between all your business functions and manage the connections
to outside stakeholders.
Our endeavor is to help your organization gain
greater visibility in all areas of business, from daily operations to a
strategic decision level by making our ERP Solutions work for you. A high-level
view of key business areas facilitates quicker and more accurate management
decisions. Insight into production, inventory and financial data makes it easy
to identify opportunities for cost savings and efficiency improvements.
Multi Centric believes that each company has its own
set of requirement needs which can be answered through cutting Edge customized
solutions. The ERP solutions provided by Multi Centric COE are based on Agile
Methodology on iterative based releases of modules. The entire engagement
involves continuous interaction and communication with your organization, enabling
you to re-evaluate project priorities with a view to optimize return on
investment.
The highlight
is the customization of the modules according to your individual business, to
ensure the solution is well fit for your organization. The overview of the
modules is as follows:
Finance
Inventory
Sales
Purchase
Manufacturing
Customer
Relationship Management
Customer Relationship Management (CRM) is an
efficient, adaptable technology solution for managing business processes and
strategies by optimizing the client management life cycle.
Multi Centric prime focus is to provide an abstract
approach based on your company's business values and help you gain a 360-degree
view across marketing, sales, and customer service departments to assist you in
responding quickly to changing business environments.
Our CRM COE has standardized the functionalities to
help you gain deeper business insights and agility, to attract and increase
client retention, and be equipped with better decision support. We deliver
comprehensive CRM solutions designed for your organization, with potent and
intuitive workflow capabilities to streamline and automate regular tasks as
well as organization wide business processes for improved operational
efficiency.
Maximize your benefits by collaborating with us to
create a perfectly integrated CRM solution that converts your existing
customers into lifelong customers and potential customers into new customers.
With our dynamic CRM solutions, your business can
Achieve an all-round customer view
Achieve high user acceptance and productivity
Enable application flexibility
Accelerate project delivery and ROI
Attain increased performance, scalability
Streamlining and managing a network of business
processes right from raw materials procurement, manufacturing to distribution
management of end product isn't an easy task. And who knows it better than Multi
Centric.
